faq

Frequently asked questions

How do I place an order for personalised products?


Fill out the Contact form with all the details of what you would like. For example: t-shirt, women's, men's, kids; Required size, long or short sleeve, overall colour, artwork on front or no artwork. Scarf: Choose your fabric: Habotail silk, Pongee Silk, Peace Silk. One colur, Desired colour, Eco-printed. Canvas bags: Large, Shopper tote bag I will reply to your questions and discuss with you further your preferences and send you a preview of your finished product. You then decide if it is to your liking or if you would like any changes. When you are ready to purchase, I will send you the link to the Shop where you can place your final order.




What natural dye colours are available?


Colours from plant dyes will vary slightly with each product and dye batch Colours available: 1. Red: Different shades of red, Light pink 2. Orange 3. Yellow: Bright yellow, Pale yellow, Lime, Greenish yellow 4. Brown: Taupe, Maroon, Greenish brown, Rust brown, Reddish brown, Earthy brown 5. Blues: Dark blue, Teal. 6. Purples: Deep Purple, Light Purple, Lavender, Greyish lilac 7. Green: Olive green, Sage, Moss, Turquoise




How long does a personalised product take from ordering to delivery?


1. It depends on the availability in stock of the blank material (i.e. plain t-shirts, bags, scarves) at the time you order. If no blank product is in stock at the time of your order, it will take 3 to 5 days to restock. 2. After that, the handcrafting of your product takes an additional few days. 3. If you're happy with your finished item, delivery times vary with wherever you are in the world, from 2 - 3 business days to 7 days or longer. 4. So overall, you can expect your finished item to be ready between 1 or 2 weeks. I will advise you of the expected times after you submit the Contact form.




How much will a personalised item cost?


It depends on what you order. See list below. Shipping cost applies to all items. 1. T-shirts (All sizes): £40 2. Scarves: - Habotai silk - Size: 25 cm x 150 cm £ 70 - Habotai Silk - Size: 45cm x 180 cm £ 110 - Pongee Silk - Size: 35 cm x 180 cm £ 100 - Handwoven Peace Silk - Size: 70 cm x 200 cm £ 130 3. Canvas bags: - Large dense weave tote: £25 - Regular size Tote bag/Shopper: £10